marketing scheme

Okay, so enough ranting about how much I "love" my job already! With this job comes more than just crazy customers....there comes crazy mangers too. We have so much to do for just being cashier, I mean they're ridiculously strict on us that you'd think we're curing cancer or something. One of our jobs as a cashier is to try to sell what they call our WOW item on our checkstand. That day it was toothbrushes for .98 cents. I was at my checkstand for 5+ hours without selling one, and got in so much trouble, until an incentive came along. Seems a little silly but the one who sold the most within an hour won $5! I busted my butt for that hour, not only for 5 bucks, but so that I wouldn't get in anymore trouble. HAHA. Anyways I did everything I could to sell those toothbrushes, including a bit of flirting with customers if I had to...and what do you know, I won selling 17 within an hour. I went from 0-1 real quick. That was it for me. I let someone else handle the next round.

Dividers!!!!

One of my biggest pet peeves as a cashier is when a customer does not use the dividers to separate their things from the stranger in front of them. UGHHHH I can't tell you how annoying it is! I am constantly accidentally ringing up  other peoples items, because the customers aren't paying attention. They look at me like "are you stupid?" and I look back like "do you think I can read your mind?" It is ridiculous and a simple task that's right in front of your face so please save me that time!

Do you work here?

Our work uniform consists of wearing our red polo shirts, name tag and shirt tucked in; typically different from what an average customer would wear to shop, so I have no idea why anyone would ask "do you work here?" I am on the verge of saying no and walking away see what they'd do. They'd flip cause they already know the answer..so why ask. Don't be a weirdo about asking me for help. It's not like I wear the uniform for fun, cause believe me i'm far from that.

Foodstamps

I'm a;; for helping low income families and I have nothing against using government assistance when you really need it! I see it all the time where customers will take their foodstamps card right out of their $1500 louis vuitton purse. It's crazy! Not only that but sometimes they go in their very luxurious vehicle. How lucky are they to be able to afford that plus get government assistance. What's their secret?!?! I want that!I just find it ridiculous how they are able to make that happen. and don't even get me started on the groceries they buy...nothing but junk! I see it everyday!

Lazy customers

My title at work is a Cashier but a lot of the times I get scheduled as a CSA  (a bagger) that job is not hard at all but it is ridiculously annoying! Besides having to push carts in the rain my biggest bagger pet peeve is the carryouts. (helping people outside) Don't get me wrong, I know it's my job and I am more than happy to do it, but I don't see the need to do it if you don't need it. C'mon, it looks like you brought the whole family with you; tu tias, tu primas, tu abuela; I don't need to go out of my way to help you outside when you are perfectly well enough t do it yourself..AND I really don't need to go outside if your healthy self is just gonna watch me unload your groceries.

Resting bitch face

So sometimes I find myself with a bit of a problem at work. I try my best to not go in a bad mood but my face just insists on telling the world that I am mad or tired. It's gotten me in so much trouble before. I usually get the comments "oh it's been a long day" or "why are you so mad" I'm really not mad that's just the way my face is, or i'm so concentrated on getting my work done that that's just the way my face appears. It's always been one of my biggest pet peeves and it automatically puts me in a horrible mood! it's ridiculous! I've never had the nerve to ask someone that. As a customer i'd just get my stuff and be gone. So the next time you wanna ask your cashier if she's mad consider tjat maybe that's her face, haha

Crazy lady

It's been a long, crazy day at work. Usually, when my 6 hour shifts at the grocery store is almost over, I tend to lose sight in what everyone is purchasing, or it usually happens at the very beginning at the shift frankly because I don't care what any customers are buying, I want them to get their stuff and be gone! Today I had a customer, don't remember her too much, all I remember was greeting her and doing my job, but I remember this one because as I finished her order, I gave her her change and receipt, but the change fell, I guess it slipped out of her hand. I apologized to the customer and gave her her items and continued on with my day, didn't think it was much of a big deal. After a while I was notified that the customer accused me of throwing her the change and looking at her weird because of all the candles she was buying. First of all, I don't remember what she was buying, nor do I care, and second, she must have thought she was a weirdo to begin with for buying all those candles and assuming everyone else would think the same. Anyways, don't be too ashamed of what you buy at the store. Most of the time we really don't care.

Wanna be extreme couponers

It isn't rocket science. Reading is something one should already know how to do, so yes I will get upset when I have to keep repeating myself bout how much you get off, what item it is etc. The coupons are in both English and Spanish so it really is no excuse to "not understand what it is."These things are you great! You should wanna get all the free items you can get. It really is more for less and the deals are amazing! But before you take yourself and your items to me, get the right ones.

Holidays

With Thanksgiving coming up y'all might wanna stay away from the grocery store. Procrastinators are our biggest enemies. Our store has been crazy busy with line up to the aisles and customers nagging about the turkey sales. This is the busiest time of the year for us and one gets tired! But if it helps the time does fly by...sometimes. Turkeys are my enemies too. Don't get me wrong, Thanksgiving is my favorite holiday, but geezz, I almost smashed my hand trying to get a 25 pounder off my check-stand. FYI...I only need the sticker, guys, and feel free to help as you see me struggling to carry that thing on your basket with my noodle arms. It's an everyday thing this month!

Items per minute

You know how people joke about the cashiers going super fast cause they need to beat a time or something? Yeah, that's not a joke, it's our job. My store wants us to have at least 27 items per minute. Sounds easy but it could be quite difficult actually. You see you have your you yapping customers, you need to remember the produce scales and make sure it weighs, and you need to have the best customer service without squishing items, all while going 100 mph. I will never truly understand that concept as to why we need to go so fast. Any little thing will slow us down, and a lot of the times it really isn't us. "wait I forgot something" or 'can you get me the coupon I didn't feel like getting?" Little things like that make  a huge difference and we end up in trouble. We aren't curong cancer or anything, so I don't see what the rush is but it needs to get done!

Blister feet

My title at my job is a cashier, I usually expect to go in to my job, clock in and start checking. To my surprise last Satur day I clocked in to be told to go outside and push carts. I usually don't mind at all, sometimes I do...OKAY, I always mind going outside, getting sweaty, and and having to go back inside to greet my customers dripping in sweat, but this time was different. I went outside, in the middle of the day, in the pouring rain!! It was ridiculously horrible. To have to push carts in rain, while customers stood in my way while I tried to rack them up because they didn't wanna walk to their car in the rain. Why do people shop in the rain? Pouring!!! and they would not stop coming. I was out their for a good while and had 6 hours left in my shift, so yes I was wet, cold, moody and my feet were killing me from the blisters I received on my feet that day.  

Demanding man

5 years working at a grocery store, so I think I know how to properly bag items, without being told what goes where and how. Thanks for trying to help an employee with experience out, but i'd rather not have it. I understand that the bread doesn't act as a cushion for your cans, and the eggs don't go at the very bottom, unless you keep telling me how to do my job. That's like me telling you to get off your cell phone as i'm trying to speak to you. I got the grocery situation under control, as most cashiers do, so please let me work in peace.

e.

Customer service 101

Nobody likes to wait in line at a grocery store, so as a cashier I feel under pressure to quickly handle the customers items and help the next customer, also as a cashier, I don't appreciate when people just leave their items on my check-stand and decide to leave without letting me know, so I guess you can say i've become a bit traumatized by the slightest experiences i've had by customers. I become so in tuned with my customers sometimes that I don't pay much attention the the customers after, which i've learned I probably should. The other day, I had a customer who put all of her groceries on my check-stand and left. She was gone for a few minutes before, I had another customer come through my line after, but since she didn't notify me that she'd be gone to get something I jumped to the conclusion after a few minutes that she might've left the store and left everything behind, so I put all of her stuff in her basket and helped the customers that had been waiting. As soon as I was done with a few, she comes back angry and frustrated with what i had done, but I didn't think it was my fault, after all it's not my job to read mind, it's my job to help my customers and get them out immediately. Of course I was reported to a manage, after she made my bagger put everything back on the check-stand and had me help her again. I gave her a smile and told her to have a great day. 

Only in the Valley

Working in the valley it is very common to have Spanish speaking customers, of course, and I have nothing against the beautiful language of Spanish, except for the fact that I CAN'T UNDERSTAND IT! Working at a grocery store that carries many coupons, we usually have Spanish printed on one side and English on the other side, so I don't see how how it is, regardless of what language you speak in to misunderstand a coupon, but some customers decide to "forget" how to read all of a sudden. Well today I had a Spanish speaking customer who didn't understand that she would receive a few free items from the store because of the coupon; I tried my very best to explain to her what she needed to buy to receive those items, but she insisted that the managers fire me because I couldn't speak to her in Spanish.  Oh but little did she know the customer behind her was strictly for the English language only and decide to go off on her about how she needed to learn Spanish. The two were so annoyed with each other and almost decided to duke it out in the middle of my check-stand until the managers arrived. Only in the Valley!

15 items or less

I've been working at a grocery store for the past five years, so I've pretty much dealt with people being rude to me almost everyday within those five years, but the other day, I had a customer cussing at me for actually doing my job.   I told her I was on the  15 items or less lane and she would need to go on a regular lane on her next visit. This was after I had simultaneously finished scanning her 40+ items and given her a receipt. Apparently I was a  lazy cashier and I didn't wanna do my "fckn" job. How unbelievable is that?! You never really know what you;re gonna get next when working with customers.